Privacy Policy | Al Fatah Travel Ltd Huddersfield
Privacy Policy
Last Updated: 9/24/2026
1. Introduction
Al Fatah Travel Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our airport transfer and long-distance taxi services, or visit our website.
By booking with us, you agree to the terms of this Privacy Policy.
2. Who We Are
Company Name: Al Fatah Travel Ltd
Service Type: Airport transfers and long distance taxi services
Contact Number: +44 7349913813
Email: alfatahtravelltd@gmail.com
We are the data controller responsible for your personal information.
3. What Information We Collect
We may collect the following personal details when you book a journey with us:
Your name – so we know who the booking is for
Mobile phone number – so our driver can contact you on arrival
Email address – to send booking confirmations and updates
Pick-up and drop-off addresses – to plan your journey
Flight details – so we can track your flight and arrival time
Payment details – to process your booking
Passenger and luggage numbers – to assign the right vehicle
We do not collect more information than we need to provide our service.
4. How We Use Your Information
We use your personal data to:
Confirm and manage your booking
Contact you about your journey
Track your flight arrival time (using the airport website)
Arrange a meeting point with your driver
Take payment for your journey
Respond to your questions or complaints
Meet our legal and safety obligations
We will never sell your personal data to anyone.
5. Airport Pick-Up: How We Use Your Details
When you land at the airport, our driver will:
Check your flight arrival time on the airport website
Aim to reach the airport around twenty minutes after landing, allowing time for baggage and customs
Call the mobile number you provided on your booking confirmation
Arrange a meeting point with you
Try to contact you for one hour after your flight has landed
If we cannot contact you within one hour, we will assume you are not on the flight and leave. Additional waiting and parking charges will apply from one hour after your flight has landed.
If you are delayed in baggage or customs, you must contact our office so we can inform your driver. This helps us avoid misunderstandings and extra charges.
6. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract – to provide the taxi service you have booked
Legitimate interests – to run our business and improve our service
Legal obligation – to keep records for tax and safety purposes
Consent – where you have agreed to receive marketing messages (you can withdraw this at any time)
7. How Long We Keep Your Information
We only keep your personal data for as long as we need it:
Booking records – kept for up to 6 years for tax and legal reasons
Flight and contact details – kept only until your journey is complete
Marketing consent – kept until you ask us to remove it
After this time, your data is securely deleted.
8. Who We Share Your Information With
We may share your details with:
Our drivers – so they can complete your journey
Payment providers – to process your booking payment
Airport authorities – if required for pick-up arrangements
Law enforcement – if required by law
We do not share your data with advertisers or unrelated third parties.
9. How We Protect Your Information
We take your privacy seriously. We protect your data by:
Storing it securely on password-protected systems
Limiting access to staff who need it
Using secure payment methods
Deleting data once it is no longer needed
10. Your Rights
Under UK GDPR, you have the right to:
Ask what personal data we hold about you
Request a copy of your data
Ask us to correct any mistakes
Ask us to delete your data (in certain cases)
Object to how we use your data
Withdraw consent for marketing at any time
To use any of these rights, please contact us at alfatahtravelltd@gmail.com or call +44 7349913813.
11. Cookies
Our website may use cookies to help it work properly and to understand how visitors use it. You can turn off cookies in your browser settings if you prefer.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Please check back regularly.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Al Fatah Travel Ltd
Phone: +44 7349913813
Email: alfatahtravelltd@gmail.com